Requirements for a new supply
Contracting services in medium and large demand
Salvadoran regulation establishes rate categories based on power demand. These are:
- Medium Demand: maximum monthly demand more than 10 kW and less than or equal to 50 kW.
- Large Demand: maximum monthly demand higher than 50 kW.
Besides, for the effects of the rate schedule, the supply of energy in distribution networks is classified in two voltage categories:
- Low Voltage (LV): supplies with voltage lower than or equal to 600 volts.
- Medium Voltage (MV): supplies with voltage higher than 600 volts and lower than 115,000 volts.
Accredited Inspection Organizations (AIO)
In compliance with what is established in agreement No. 387-E-2018 issued by the General Superintendence of Electricity and Telecommunications (SIGET), as of Friday, May 24, 2019, distribution companies must request a certificate of conformity as an essential requirement for the connection of new supplies of energy, provided the installation is classified among one of the following categories:
- Large Demand
- New distribution networks belonging to third parties
- New construction development
Enter here to obtain information on how to request the revision of drawings and the inspection of electrical installations.
Feasibility of service and budget preparation
Feasibility of service and budget preparation are processes that can be entered in one single process to streamline the contracting process for your electricity service.
To submit your application in any of our Large Customer Attention Offices, download the form of application for new service and the requirements for the feasibility and budget preparation.
Or, if you prefer, request a new service online through our Large Customers portal.
Revision of design drawings / Revision of as-built drawings
When this activity is not carried out by Accredited Inspection Organizations (AIO) (according to the respective implementation stage) and it must be carried out by the distribution company, it is necessary to submit the drawings for their respective revision and to certify that the service is designed and built according to current regulations.
The provision of electrical drawing revision services and inspection of electrical installations to the AIO will be carried out gradually, according to the rate category of the customer. In the current stage, the acquisition of the certificate of the AIO applies for those interested in the connection of electrical installations of properties that require services classified in the rate categories of Large Demand, both in low and medium voltage, as well as of new distribution networks belonging to third parties or of new construction development. For the latter case, the electrical installation of houses or facilities built by the developer is included.
To submit your application in any of our Large Customer Attention Offices, download the form of application for new service and the requirements for the revision of design drawings / revision of as-built drawings.
Or, if you prefer, request this service online through our Large Customers portal.
Signing of contract
If your technical process is approved, the signing of a contract with the distribution company will be requested. After it is signed, you can pay the costs associated to your budget so that your project is sent to be executed.
To submit your application in any of our Large Customer Attention Offices, download the requirements for the contract for a new service.
Or, if you prefer, request this service online through our Large Customers portal
Follow-up to cases
To learn about the status of your process, enter your case number here.