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    Insurances and assistance

    Insurances and assistance

    We want you and your family to feel safe. Therefore, we offer a wide portfolio of services through our insurances and assistance in case of accidents, home emergencies, death, and medical coverage and legal and road assistance. 

    All these services are exclusive for our customers of the CAESS, CLESA, EEO and DEUSEM companies. 

    Send us an e-mail to and one of our advisors will provide more information.

    AES Salud (AES Health)Acquire our low-cost medical program of external consultations in private clinics that is provided only to customers older than 18 years of the CAESS, CLESA, EEO and DEUSEM distribution companies. To join, dial 2207-8888 or visit our Commercial Offices. 

    Price to the public: 

    • AES SALUD Plan: $9.99, includes VAT 
    • AES SALUD Basic Plan: $5.00, includes VAT 

    Both plans are paid through the monthly invoice of CAESS, CLESA, EEO or DEUSEM.

    AES S.O.S. Receive immediate assistance from certified professionals that will solve your needs in roads and highways, at home, during your trips in the country and also provide you with legal assistance . 

    • AsistenciaHogar(Home Assistance): Covers your locksmith, electrical and plumbing emergencies, as well as other home-related emergencies 
    • Asistencia Vial (Road Assistance): Provides help on the road and in your trips throughout the country 
    • Asesoría Legal (Legal Assistance): Provides assistance in legal situations or emergencies. 

    These services are exclusive for customers of the CAESS, CLESA, EEO and DEUSEM companies. To join, dial 2207-8888 or visit our Commercial Offices . 

    Seguro PLUZ (PLUZ Insurance)This insurance covers monthly expenses of the family group if the holder dies in any type of accident. Adhesion to the product is voluntary for customers of the CAESS, CLESA, EEO and DEUSEM distribution companies . 

    To join, dial 2211-9200 or visit our Commercial Offices . 

    This product has the approval of the Superintendence of the Financial System of El Salvador, under policy AP-1366, approved July 03, 2009. 

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    Reproduction in whole or in part in any form or medium without the express written permission of The AES Corporation is prohibited. AES and the AES logo are trademarks of The AES Corporation. 

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