At AES El Salvador, we make efforts to improve, day after day, in the search to obtain the greatest satisfaction from our customers through our commitment to offer them:

Integral and quality solutions stemming from agile and productive processes, designed to develop a dynamic and proactive relationship.

Timely and appropriate attention to all requirements, offering the necessary facilities to satisfy your needs timely.

Excellence and continuous improvement as the basis of our management, making sure to cover your expectations and trying to anticipate your needs.

Advice and orientation on all subjects related to our service, becoming a partner and ally that guarantees the support that you need.

We operate our processes based on the Quality Management System of the ISO 9001:2015 Standard and make continuous improvement the foundation of our service culture.

Digital Services

Commercial Offices

Points of payment services

Scheduled outages

Know your invoice

Current fees

Know your meter

Energy theft report

New services

Other services

Rights and duties

Consumption simulator