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    Commercial Offices

    AES-El-Salvador-Servicio-Cliente-Customer-Service Commercial Offices

    At AES El Salvador, we are committed to provide you a good service, therefore we are ever closer to you through our Commercial Offices located throughout the country. Click in our companies logos to know the location and services each offers. 

    CAESS

    CLESA

    EEO

    DEUSEM

    Services

    • Hiring new services
    • Change of data
    • Queries on the current power service
    • Service reconnection payment
    • Among others

    Point of payment: Pagoluz

    A place closer to you to pay your electricity invoices. Find our points of payment here
     
    Self- service (ATM)

    Through our network of ATM’s in our Commercial Offices you can perform the following transactions by entering the NIC (Contract Identification Number) that appears in your invoice. 

    • Energy invoice replacement
    • Update data
    • Invoice History
    • Know points of payment and commercial offices of AES El Salvador

    Business protection

    At our Commercial Offices you can carry out processes such as: 

    • Queries on invoicing errors or defective meters
    • Notify about irregularities, retroactive invoicing related to lines connected before the meter, connection of illegal services, seal breaking, and meter tampering, among others.
       
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